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Home » Literacy Program Toolkit, 3rd Edition » Part II. Program Administration

Part II E. Communication with Stakeholders

Submitted by Site Administrator on Mon, 12/05/2011 - 22:36

Deliver a formal annual report to the Library Board, the Literacy Advisory Board, and the library's governing body, such as the City Council or City Manager or both. Also be sure to deliver the required reports to any funding agencies on time.

In addition, give informal reports to the library's Friends group and local civic groups. When you have news to get out, tell a reporter at the local paper who regularly reports on literacy or educational issues.

Remember that stakeholders are not only the people who pay for the service. They are also the students, potential students, and people who know students. Anyone who has a reason to care about the program's success or failure is a stakeholder.